What is the Resource?
In a new climate of social intervention
more and more work is being carried
out with the most vulnerable and
disenfranchised people in society.

Our concept of vulnerability and
society's duty to intervene is being
reframed against the needs of
previously excluded groups -
substance users, street community,
sex workers, acquisitive crime
offenders etc.

A massive impetus has seen
professional social intervention
extend onto the city streets, into
homeless hostels, prisons, police cells
and other places where traditional
social intervention skills and
knowledge bases fall short.

In recognition of this shortfall and the
need for new kinds of workers to be
equipped with new kinds of skills we
have developed the Assertive
Engagement Resource - a best
practice resource for workers that
want to deliver meaningful outcomes
with 'hard to reach' client groups.
Is this new?
Outreach workers and other assertive social
intervention workers (ASI workers) have always
been good at 'just getting on with it' and rarely
spend time dwelling on what it is that they are
doing and why it is sometimes effective and
sometimes not.

However, new levels of professionalism are
expected and if  we are to attain this and be seen
as equals amongst peers such as social workers,
doctors, police officers, counsellors etc, it is
necessary that ASI workers legitimise themselves
by engaging in a process of articulating what is
effective and what are the 'tools' specific to the
role.

For doctors, police officers and social workers there
are a wealth of good practice guidelines and books
debating the value of different approaches, but for
the new breed of ASI workers there are not yet the
same foundations.

A term like 'assertive engagement' is often used
but without real clarity as to what is meant.
Clarifying
assertive engagement is the starting
point of this resource. We can then take small
steps towards articulating what it means to be
effective in these new fields by pulling together
websites, articles and by reviewing books and
publications that have something valuable to say
about the work we do.

This is an open resource, everything is free for your
use, however, we encourage participation. There is
so little quality literature on this kind of social
intervention we require you to help us find it. Email
us with suggestions of books and websites you
have found useful. If you are brave why not try
writing an article or a case study around assertive
engagement or some aspect of social intervention
that hasn't previously been covered and send it to
be featured here.

In short, this
is new.
Contributors
The website is created and run by Mat
Christian Thomas, a Brighton-based
team leader in the field of anti-social
behaviour and street outreach, fields
in which he has worked for several
years. He is a trainer in Assertive
Engagement for
CRI.

Additional Contributors include:

Bob Singh
James Burke

Harvey Guest
Towards improved social intervention
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